Coordinator, National Service Operations

Job Summary

This position will be based out of our Branch location, reporting to the Hiring Manager Title.


  • Review and communicate with appropriate branch personnel regarding information required to compile customer reports, invoicing and quotes
  • Produce detailed written reports on our findings and recommendations and forward to customers.
  • Maintain and update customer database for each local branch.
  • Use of web based technology to obtain our field service technicians’ data.
  • Respond to local branch emails in a timely, courteous and professional manner.
  • Work closely with local branch team members to satisfy customer requirements.
  • Provide operational support to the local branches.
  • Other duties as required by the team.

Desired Qualifications

  • Ability follow specific processes.
  • Display excellent interpersonal and communication skills, both written and verbal essential.
  • Effectively communicate with people at all levels and from various backgrounds.
  • Ability to multi-task and prioritize to meet pressing deadlines.
  • Ability to work independently, as well in a team-based environment.
  • To pay strong attention to detail, organized and results driven.
  • Proficient computer skills in Windows based software
  • Advanced typing skills
  • Strong organizational skills
  • Ability to collaborate in team meetings
  • Previous experience in a Customer Service role is considered an asset
  • Previous experience in the roofing industry is considered an asset
  • Advanced Microsoft Office skills (Word, Excel, and Outlook)


Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. 


Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. We understand the importance of and prioritize the growth of our people too, offering many learning & development and career opportunities.

To apply to any of our current roles, please visit https://jobs.flynncompanies.com.

For more information about the Flynn Family, Flynn University and career opportunities, please visit www.flynncompanies.com.


At Flynn, it's not just a job, it's a career. 


We are also highly active and committed to creating an environment which is accessible to all of our customers, employees and applicants. Reasonable accommodations in the hiring process will be provided to people with disabilities upon request. 


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