Service Office Administrator

Job Summary

The Service Office Administrator role will be a supportive role to the Service Team and be located in the Denver, CO office

Responsibilities

• Prepare work orders, quotes etc.
• Ensure change orders are properly documented and accounted for
• High volume file management: ensuring files are complete, all authorizations and information is present for work completed
• Providing Foreman and Crews with job information and requirements
• Timecard collection and review
• Maintain employee paperwork for field personnel to ensure any necessary paperwork is provided, such as applications, licenses, checks, etc.
• Collection and maintenance of customer contact and relevant information
• Work closely with Superintendents
• Handling incoming customer calls & inquiries and dispatching crews to handle leak calls
• Invoicing Customers for completed work

Desired Qualifications

• Minimum of 2 years' experience in an administrative role. Construction environment preferred  
• Display excellent interpersonal and communication skills, both written and verbal are essential
• Attention to detail
• Effectively communicate with people at all levels and from various backgrounds
• Form and maintain customer relationships, in person and over the phone
• Multitask, organize with the ability to prioritize, and perform in a deadline-oriented environment
• Reliable
• Analyze problems and have problem solving skills
• Work independently as well as in a team-based environment
• Display strong knowledge of relevant computer applications (Microsoft Office)