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Service Administrator

Job Profile

This position will be based out of our Hamilton branch, reporting to the Service Manager.

Responsibilities

General and Project Administration:

  • High volume file management and ensuring all information is updated and accurate
  • Collection and maintenance of customer contact and relevant information
  • Understanding the various roles of the Service Department to ensure all calls and information is directed to the correct person
  • Assist with Accounts Payable and Accounts Receivables on Service billings
  • Working with various people to ensure all related documents are present and readily available
  • Preparation and management of various project related documents, such as work orders, quotes, purchase orders change orders, etc
  • Full cycle invoicing, which includes invoicing clients for completed work, as well as matching and approving POs
  • Management and accurate documentation of Vehicle or Inspection reports, as well as (Ontario only) ensuring CVOR reports are completed and filed
  • Preparing warranties as required (standard, OIRCA etc.) as well as insurance requests
  • Creating and closing subcontracts and submitting pay requests

Skills & Qualifications

  • Minimum of 2 years’ experience in an administrative role
    • Experience working in a construction environment is considered a strong asset
  • Invoicing and accounting experience is considered an asset
  • Must be organized and self-motivated with a sense of urgency
  • Ability to work in a fast-paced environment and be flexible
    • Able to prioritize competing deadlines and manage a high volume workload efficiently
  • Customer service oriented
  • Courteous and professional phone manner
  • Strong skills using the Microsoft office package; Word, Excel and Outlook

 

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. 

 

Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. We understand the importance of and prioritize the growth of our people too, offering many learning & development and career opportunities.

To apply to any of our current roles, please visit https://jobs.flynncompanies.com.

For more information about the Flynn Family, Flynn University and career opportunities, please visit www.flynncompanies.com.

 

At Flynn, it's not just a job, it's a career. 

 

We are also highly active and committed to creating an environment which is accessible to all of our customers, employees and applicants. Reasonable accommodations in the hiring process will be provided to people with disabilities upon request. 

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