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Coordinator, National Service Operations

Company: Flynn Canada Ltd. 
Location: Toronto - Building A, Calgary 

Job Summary

This position is based out of our Toronto office and reports to the Service Operations Team Lead.

Responsibilities

• Review field data for material and labour requirements and generate invoice, quote, and photo reports. 
• Produce detailed written reports on our findings and recommendations and forward to customers. 
• Maintain and update customer database for each local branch 
• Use of mobile technology to obtain our field service technicians’ data and build trend analysis  
• Follow-up with customers proactively  
• Sell related services (e.g. maintenance agreements, Roof Audits etc.) 
• Answer incoming customer telephone calls in a courteous and professional manner 
• Work closely with local branch team members to satisfy customer requirements. 
• Provide operational support to the local branches. 
• Other duties as required by the team. 

Desired Qualifications

• Display excellent interpersonal and communication skills, both written and verbal essential 
• Able to pay strong attention to detail 
• Effectively communicate with people at all levels and from various backgrounds 
• Multi-task, meet pressing deadlines, and anticipate client needs 
• Work independently as well in a team-based environment 

 

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. 

 

Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. We understand the importance of and prioritize the growth of our people too, offering many learning & development and career opportunities.

To apply to any of our current roles, please visit https://jobs.flynncompanies.com.

For more information about the Flynn Family, Flynn University and career opportunities, please visit www.flynncompanies.com. 

 

INDIO

 

At Flynn, it's not just a job, it's a career. 

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